Primary Stupidity

Let's just chose the presidential candidates now and be done with it.  In fact, after we elect the 2008 candidate we should immediately start looking at the successor for the 2012 elections.

I still don't understand why the news organizations haven't pointed out the obvious folly in choosing candidates so much earlier.  It gives the opposing party a lot longer to dig up dirt. 

Right now the dirt gatherers for each part must focus on a group of people.  Roughly 3-4 people in each party have a good or fair chance at receiving the nomination.  That means they must split their resources for each candidate.  In previous elections they only had a few months to focus on each candidate.  Now they'll have almost a whole year. 

And the worst part is once you selected the candidate, you have to ride out whatever dirt they find.  It's going to be an interesting election. 

"New" Delta's web site accounts

I got frustrated with Delta's web site today and sent them the following complaint. 

I just got locked out of my account. I mistyped my pin twice and boom I'm locked out of the account. My only options are to wait 7 days for a new pin number or go through a horrendous 30 minute telephone call session to get it reset immediately. What a joke.

New Delta? Really? Have you ever had to reset your password on any other web site? Notice how they all have an automated system that gets you access again within 5 minutes? Really, not kidding.

So delta wants to be more money efficient? Really? How is paying one to listen to me complain cheaper than having my password automatically reset by a computer?

Also how is mailing my a physical letter more efficient than an email? Email's free or didn't you know that? Real mail cost money. Really.

Also I checked that handy box ensuring that someone will have to respond to this email. Now you're going to be paying 2 people to deal with a password reset. Any 12 year old can set that up for free in 5 minutes. Really.

So you want make customers happier? Really? How happy am I?